Latest Articles

Digital Engagement

Leading the growth race: how Bank of America uses fintech to dominate

Globally, the financial services industry is battling a host of challenges in the wake of the pandemic, including rising interest rates,...

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Digital Engagement, KiwiSaver

Quality digital engagement is key to improved investor satisfaction

The recent KiwiSaver satisfaction survey by Consumer New Zealand revealed some interesting figures in terms of general fund knowledge and...

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Digital Engagement, CTO Insights

Your customer portal matters more to your customer attraction and retention strategy than you think.

As the world starts to move on from the effects of Covid, one thing remains clear – we are never going to go back to “the way things were”...

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Digital Engagement

Investors driving fintech demand spurs financial services growth

What do you get when you combine a pandemic, forced global quarantine and stock market volatility with a hint of boredom and curiosity?...

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Digital Engagement, Our clients, CEO Insights

UX design in fintech is key to humanise digital interactions

When it comes to building intelligent technology, developers have to balance great coding with usability and empathy. In a...

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Digital Engagement, CTO Insights, CEO Insights

Biometrics: The future of safe, remote access for investors

Biometrics: The future of safe, remote access for investors Since the arrival of fingerprint scanners on mobile phones in 2007, the use of...

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Digital Engagement, CEO Insights

AI & machine learning: servicing the next generation

Over the next 25 years, the financial services industry is set to witness the biggest generational transfer of wealth ever seen. It’s...

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Digital Engagement, Wealth Advisors

Robo-what?

Robo-advice, digital advice, robo-advisor… these terms are becoming commonplace in the financial services sector. However, many...

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